I am happy to announce the launch of Japanese translation of the book “Making Conflict Work” (Japanese title: 「コンフリクマネジメントの教科書」)co-authored by Prof. Peter Coleman, co-editor of “Conflict Resolution Psychology” and the conflict resolution professor at Columbia Teachers College in NYC, and Dr. Robert Ferguson, psychologist, executive coach and consultant. The book was published by Toyo Keizai Shinposha. The on-line book is also available through Amazon Kindle and Rakuten e-books.
This book was jointly-translated by Yuka Suzuki, teacher and author of books on negotiating and mediation, and former student of Peter Coleman, Kyoko Yashiro, a scholar and pioneer in the field of cross-cultural communication/management in Japan, and Keiko Suzuki who has extensively experienced conflict management practices within the multi-national organizations as a human resources manager. Three of us worked very hard during the last phase of translation/editing via numerous Zoom meetings under the COVID-19 pandemic.
This book introduces seven practical strategies and 70 tactics for achieving results through conversations. The various case examples provided in the book are comprehensive in the context of the power gap in the workplace in an ever-changing environment. Relationship conflicts that occur daily in companies and any other organizations are inevitable and troublesome, so they should not be avoided. The ability to effectively manage conflicts will be important in a more diversified society in Japan. The book provides many useful and practical tips for conflict management at work or at home.