コンフリクト・マネジメントの教科書
職場での対立を創造的に解決する
I am happy to announce the launch of Japanese translation of the book “Making Conflict Work” (Japanese title: 「コンフリクマネジメントの教科書」)co-authored by Prof. Peter Coleman, co-editor of “Conflict Resolution Psychology” and the conflict resolution professor at Columbia Teachers College in NYC, and Dr. Robert Ferguson, psychologist, executive coach and consultant. The book was published by Toyo Keizai Shinposha. The on-line book is also available through Amazon Kindle and Rakuten e-books.
This book was jointly-translated by Yuka Suzuki, teacher and author of books on negotiating and mediation, and former student of Peter Coleman, Kyoko Yashiro, a scholar and pioneer in the field of cross-cultural communication/management in Japan, and Keiko Suzuki who has extensively experienced conflict management practices within the multi-national organizations as a human resources manager. Three of us worked very hard during the last phase of translation/editing via numerous Zoom meetings under the COVID-19 pandemic.
This book introduces seven practical strategies and 70 tactics for achieving results through conversations. The various case examples provided in the book are comprehensive in the context of the power gap in the workplace in an ever-changing environment. Relationship conflicts that occur daily in companies and any other organizations are inevitable and troublesome, so they should not be avoided. The ability to effectively manage conflicts will be important in a more diversified society in Japan. The book provides many useful and practical tips for conflict management at work or at home.
教育・人事のプロ – 鈴木桂子について
フットステップのサービスは、グローバル人事・教育のプロである鈴木桂子が提供します。鈴木桂子は20年におよぶ多国籍企業での人事管理経験、国際人事マネージメント、人材開発、トレーニング、フアシリテーター (JPMorgan, Estée Lauder Companies, General Electric)を経験後、グローバル人事のコンサルティング、カウンセリング、セミナーをおこなう有限会社フットステップスを設立。日本語と英語のバイリングアルでの研修、ファシリテーションもおこない、国際企業の人事を支えています。